Tribal Victim Services Manager

JOB SUMMARY:  Based in Anchorage, Hooper Bay, or another location in the Yukon-Kuskokwim region of Alaska, preferred. Manages the Bay Haven Domestic Violence and Sexual Assault Shelter and the development and oversight of a Child Advocacy Center in Hooper Bay, serving Hooper Bay, Chevak and Scammon Bay. May support other initiatives promoting tribal justice, capacity building and community well-being in rural Alaskan communities. Manages program staff, budgeting, reporting, evaluation, promotion and program development. Maintains relationships and compliance with tribal council partners and program funders. Conducts program needs assessments and planning, designs implementation strategies, builds and supports program partnerships, designs and coordinates the delivery of training and technical assistance to program beneficiaries, and completes program data collection and reporting requirements. Assists with the development and funding of new opportunities that respond to community needs.  

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:

1. Manages the Bay Haven Domestic Violence and Sexual Assault Shelter and Child Advocacy Center in Hooper Bay and other initiatives that support tribal victim services, justice, capacity building and community well-being in rural Alaska. Manages program activities, including staff support; oversees logistical and administrative support for program activities; submits quarterly progress reports and final reports. Develops and oversees implementation of program policies, procedures and protocols that comply with national accreditation standards.
2. Conducts recruitment, training, supervision and evaluation of program staff; implements RurAL CAP policies and procedures; directly supervises program coordinators and supervisors. Motivates staff through positive role-modeling, mentoring and coaching; fosters team-building and professional development opportunities for staff.
3. Conducts planning and needs assessment with input from community leaders, service recipients, program staff, funding and program partners, evaluators and other rural service providers.  Develops and maintains partnerships with a multi-disciplinary team (MDT) of law enforcement, child welfare, health, mental health, tribal court and other providers supporting the Child Advocacy Center services in Hooper Bay.  Maintains regular communication and reporting with tribal council partners.
4. Oversees the coordination of program activities, including collaboration with program partners, tribal victim service networks and technical assistance providers. Supports the design and delivery of trauma-informed, culturally-responsive technical assistance and training events that meet the needs of staff and service recipients.
5. Manages the implementation and administration of program grants and contracts. Develops and manages budgets for program funding; approves and monitors expenditures, including travel and the purchase and distribution of program supplies, materials and equipment; develops cost-effective strategies for the best use of program funds.  Coordinates with Accounting staff to assure timely and accurate reporting of financial information.
6. Documents program activities; manages the collection of information and prepares reports to meet program reporting requirements; coordinates program evaluation activities and RurAL CAP reporting requirements, including quarterly board reports, Community Service Block Grant and other funding source reports.
7. Manages the production and distribution of technical information, support of the program website and distribution of program promotional materials. Works with program staff and funding sources to publicize and promote program activities and accomplishments.
8. Works with the Community Development Director to design and implement new or expanded projects or programs based on RurAL CAP’s Strategic Plan, needs assessments, and community feedback. Represents RurAL CAP in communications and collaboration with primary program partners and funders. Participates in program-related conferences, networking events and workshop presentations.  Prepares funding applications with the assistance of the Community Development Director and Development Department.
9. Creates and maintains effective communication links with funding sources; builds bridges for positive communication within the Community Development Team and other agency staff; fosters strong communication and teamwork among staff; communicates with service recipients with cross-cultural sensitivity and respect.
10. Participates in weekly Community Development Team meetings; strategic planning meetings; and other agency planning and administrative committees, as requested.
11. Performs other duties to support the organization. 

COMPETENCIES, SKILLS, AND ABILITIES:

1. Ability to read, comprehend, and follow established policies and procedures.
2. Ability to manage work time well, prioritize and meet deadlines.
3. Ability to exercise good judgment, courtesy and tact.
4. Ability to establish good rapport with people of diverse cultures and belief systems.
5. Demonstrated ability to work effectively in a team environment.
6. Must demonstrate sound judgment, professional boundaries, ethics, and ability to maintain confidentiality.

WORK ENVIRONMENT/JOB CONDITIONS:

1. Agency is a mandated tobacco, drug and alcohol-free workplace.
2. Develops and maintains constructive and cooperative working relationships with others.
3. Uses computers and computer programs effectively to enter data, create spreadsheets and process information, and to develop documents, and program and training materials.
4. Develops specific goals and plans to prioritize, organize, and accomplish work.
5. Communicates with others outside the organization, representing the organization to customers, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures.
6. Must have the ability to operate the following equipment: desktop computer, telephone, copier, PC printer, and fax machine.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

1. While performing the duties of this job, the employee is regularly to grasp, type, see, talk, hear, and lift and carry 40 pounds of weight by utilizing proper lifting techniques and working in a safe manner. This position will also be performing physical activities such as climbing, lifting, balancing, walking, stooping, bending, and handling materials. 
2. Occasionally performs sedentary activities that require sitting for long periods and repetitive use of hands, wrists and arms for handling, positioning, moving materials, and manipulating things. 
3. Must be in good general health and free from serious physical, mental health and/or substance abuse problems.

POSITION TYPE/EXPECTED HOURS OF WORK:
This is full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. or hours vary with location. Occasional evening and weekend work may be required as job duties demand.
TRAVEL:
Primarily local during the business day, although some out-of-area and overnight travel may be expected. Occasional travel to rural Alaska.

EMPLOYMENT REQUIREMENTS AND REQUIRED EDUCATION:

1. Must be at least 18 years of age.
2. State and federal background checks, including fingerprints, may be required.
3. BA plus three years, or seven years related professional experience in program management, rural community development, or related fields.
4. Working knowledge of rural Alaska; ability to travel occasionally to rural program sites.
5. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
6. Knowledge of program administration including administering budgets, conducting customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
7. Experience supervising staff, coordinating projects and special events, training, and providing long-distance support.
8. Demonstrated effective oral and written communication skills including strong expertise in cross-cultural communication.
9. Responsible work ethic with reliable attendance.
10. Proven ability and willingness to be self-directed in problem solving and decision-making and perform basic assignment with little or no direct supervision while also working effectively as a team member.
11. Demonstrated intermediate level of computer skills necessary in order to use and create documents and reports, spreadsheets, workshop materials and slide presentations, and to enter data into intricate database programs and proficient use of Microsoft Word, Excel, PowerPoint, Publisher, and Outlook.
12. Must keep all matters concerning participants in strictest confidence as required by HIPAA privacy and the 42 CFR, Part II confidentiality regulations. 
13. Must be able to provide own transportation to meet work schedule requirements.
14. Must have a valid driver’s License and maintain a valid driver’s license throughout the course of employment. Must provide a copy of current driving record from the Department of Motor Vehicles annually.
15. Must have an insured vehicle, present proof of insurance, and maintain proof of insurance throughout the course of employment.
16. Agency recommends annual TB screening and physical as part of employee’s personal wellness plan. (Recommendation – Not a requirement of this position)

PREFERRED EDUCATION AND EXPERIENCE:

1. MA in related field of study.
2. Experience administering tribal victim services programs in rural Alaska.

BENEFITS: 
As a full time, regular employee, you will be eligible to participate in our competitive  benefits programs on the first day of the month after your 60th day of employment, including but not limited to:

1. Medical, Dental & Vision  
2. Life & Supplemental Insurance
3. 401K/Pension Plan
4. Flexible Spending Account/Health & Dependent Care
5. Health Savings Account
6. Employee Assistance Program
7. 20 days (160 hours) of accrued Paid Time Off
8. 12 Established paid holidays
9. Monthly Wellness Reimbursement