Job Information

Open to the general public and any current Municipal employee.
 

This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union.

DEPARTMENT: Maintenance & Operations

HOURS OF WORK: Monday to Friday, 06:30 to 19:30; Varies with winter operations

LOCATION: 5701 Northwood Drive

Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40.

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

Receives and documents complaints and requests for service; provides information to the public, the Municipality of Anchorage and other agencies concerning Street Maintenance activities and procedures; dispatches appropriate personnel to service requests; pursues resolution of problems and complaints through research and referral of work requests; performs miscellaneous clerical tasks. Responsible for opening and closing the Street Maintenance Dispatch Center. This position handles heavy volumes of telephone traffic. Diplomacy and proper telephone etiquette are required. Must be able to send prompt and accurate information to Street Maintenance Crews and ROW enforcement officers via radio, paging devices, written messages and telephone. Utilize GIS systems to update real time public maps regarding Street Maintenance operations. Train Street Maintenance personnel on use of tablet devices to enter completed work. Perform other duties as assigned.

Minimum Qualifications / Substitutions / Preferences

High school diploma, GED, or equivalent and two (2) years of experience in office clerical work. 

OR

Associate’s degree in Accounting, Business, Computer Information Systems or similar discipline and experience in office clerical work.

Must possess and/or obtain:

• Satisfactory background check which includes criminal, education, and employment history at time of hire.
• Ability to type at a net speed of 35 WPM.

• Valid State of Alaska Driver's License.