Job Information

Open to the general public and any current Municipality of Anchorage employee. 

This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union.

DEPARTMENT: Solid Waste Services

HOURS OF WORK: Monday to Saturday, hours vary
LOCATION: 1208 East 56th Avenue / 15500 E Eagle River Loop Road / Ruane Rd, off Alyeska Highway, Girdwood AK

Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40.

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

Under minimal supervision, interface with customers as the division's first point of contact at disposal sites and in customer service administration. Proficient and cross-trained to perform all duties within both the scale house and cash booth (Disposal and Admin Customer Service work groups). Possess well-rounded knowledge of municipal ordinances and codes, department policies, services, rates, fees, fines and payment options to screen disposal loads for content and hazardous materials, determine and inform customers of any special handling fees associated with their loads, and/or assess and process fees according to current ordinance for the load. For Disposal Utility account customers, create load tickets by capturing customer information and gross and tare weights. Other duties as assigned. 

Account Representative III is the multi-skilled, advanced level of this class series in which incumbents are cross-trained to work in 
all of the customer service units in the Administration Building and at the four disposal sites. Incumbents at this level may train 
employees in the I and II levels of this class series. 

Minimum Qualifications / Substitutions / Preferences

• Medical/Dental/Vision/Audio
• Life Insurance
• Dependent Life Insurance
• Short Term Disability
• Long Term Disability
• Flexible Spending Accounts – Health and Dependent Care
• Health Savings Accounts

• State of Alaska Public Employee Retirement System (PERS) Program
• 401(k) and 457 Savings Plans

• Employee Assistance Program
• Paid Leave Plan
• 13 Paid Holidays