Job Information

Open to the general public and any current Municipal employee.

This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA. 

DEPARTMENT: Public Transportation  
HOURS OF WORK: Monday through Friday; 8:00 a.m. to 5:00 p.m.
LOCATION: 700 W. 6th Avenue

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

The sales coordinator serves as the lead to two Customer Service Representatives. Performs bookkeeping and accounting duties for cash and credit card receipts for revenue from pass sales, Ticket Vending Machine (TVM) receipts; Farebox Revenue. Prepares daily deposits, coordinates group sales and outlet locations. Prepares invoices and reconciles Accounts Receivables. the Sales coordinator assists with customer inquiries, complaints, and supports a number of ITS systems including the Interactive Voice Response (IVR), updating voice files and schedule information; Coordinates GFI pass validation, compiling "bad" list and running pass queries; Maintenance of Productive Solutions/PCIT, updating user permissions, maintaining item lists, running reports, working with vendor to resolve bugs. the sales Coordinator prepares monthly summary reports for administrative staff.

Minimum Qualifications / Substitutions / Preferences

High school diploma, GED or equivalent and four (4) years of experience in the field related to the position. 

OR

Associate’s degree in accounting, Business Administration, Computer Information Systems, Finance or similar discipline and two (2) years of experience in the field related to the position

OR

Bachelor’s degree in accounting, Business Administration, Computer Information Systems, Finance or similar discipline and experience in the field related to the position.

AND

Employment is conditional based on a satisfactory background check which includes criminal, education, and employment history at the time of hire.