Sales Coordinator
The sales coordinator will?provide sales support,?assist the Pacific NorthWest "("PNW") sales managers and internal team, and act as a point of contact between sales personnel, customers and staff. The sales coordinator is part of the overall PNW sales team
ROLE & RESPONSIBILITIES
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Respond quickly and efficiently to all in-coming sales inquiries, customer requests and follow up
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Manage shared inboxes, answering and disseminating emails and communications
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Field calls using telephones and computerized guest registration system to book rooms, tours/transportation, activities and other travel itinerary needs for PNW properties
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Continuously work to enhance the client experience by identifying opportunities for improvement in service, satisfaction levels and product offerings
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Sell our properties and products to clients that do not fall under a Sales Manager; upselling when available
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Coordinate and facilitate all sales contracts (travel trade, regional, weddings and affiliates)
