CUSTOMER SERVICE SUPPORT CLERK (Permit Clerk III) Range 11/AMEA
CUSTOMER SERVICE SUPPORT CLERK (Permit Clerk III) Range 11/AMEA
CUSTOMER SERVICE SUPPORT CLERK (Permit Clerk III) Range 11/AMEA | Job Details tab | Career Pages
Job Information
Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.
DEPARTMENT: Anchorage Health Department
HOURS OF WORK: Monday through Friday; 8:00 a.m. to 5:00 p.m.
LOCATION: 825 L. Street Anchorage AK 99501
Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40.
To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.
Example of Duties
Under general supervision provides and performs full performance lead level public, front-line, counter support and clerical processing of a variety of permit applications and complaints, including food service and retail marijuana establishment permits, temporary food permits, noise permits and complaints, pool and spa, as well as beauty and barber shop, and pesticide applicator permits. Responds to general public questions and complaints around AMC 10, 15, and 16. Prepares routine correspondence letters, manages program supplies, assures strict security, receives and tracks cash, checks and credit card payments, operates cash register, prepares daily activity and cash summary reports, collects daily receipts and deposits in the safe, and reconciles division revenues. Assists in initial response and data entry of a variety of complaints including those about restaurants, housing, pests, smoking, noise, and food borne illness.
Minimum Qualifications / Substitutions / Preferences
High school diploma, GED, or equivalent and three (3) years of experience in processing permit or license applications, which includes one (1) year of experience as a Permit Clerk II with the Municipality of Anchorage, or the equivalent elsewhere.
All applicants must possess or obtain:
State of Alaska Notary Public Commission within three (3) months of hire.
Satisfactory background check which includes criminal, education, and employment history
