Job Information

Open to the general public and any current Municipal employee.

DEPARTMENT:  Library
HOURS OF WORK: Tuesday-Saturday 9:15am to 6:15pm
LOCATION: Downtown Library 524 West 4th Ave. Anchorage

Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.

To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

This position provides front-line customer service and essential support for daily library operations. Assist patrons at service desks by checking materials in and out, managing library accounts, and answering questions about policies, procedures, and services. Assist patrons with the use of available technology, software, and programs; answer basic reference questions; help patrons find appropriate material (books, videos, information resources). Assist with Library programs inside and outside the Library. Act as lead at the Library Branch. Coach and train Library Assistant II's. Schedule staff to cover the circulation desk. Train and schedule volunteers, supporting programs and events. Establish and maintain effective relations with co-workers, the public, and vendors. Treat everyone with honesty, respect, and fairness to build an environment of trust. Contribute to a collaborative, committed, and collegial work environment via in-person service desk, roving stacks, phone, or electronic communication. Overall, this role ensures a welcoming environment and supports the library mission, vision, and values.  In addition, other duties as assigned

Minimum Qualifications / Substitutions / Preferences

High school, GED, or the equivalent and eighteen (18) months of customer service and/or library experience. 

OR

Associate’s degree in Library Science or a related discipline and six (6) months of customer service and/or library experience.

Personal Suitability Qualifications: 

Per Municipal Code 3.30.024.D Personal suitability qualifications commonly required by any employee occupying a position in any class, such as good character, loyalty, honesty, demeanor, industry, amenability to supervision, and willingness to cooperate with associates shall be qualifications required for each position.
 

• Medical/Dental/Vision/Audio
• Life Insurance
• Dependent Life Insurance
• Short Term Disability
• Long Term Disability
• Flexible Spending Accounts – Health and Dependent Care
• Health Savings Accounts

• State of Alaska Public Employee Retirement System (PERS) Program
• 401(k) and 457 Savings Plans

• Employee Assistance Program
• Paid Leave Plan
• 13 Paid Holidays