Job Information

Open to the general public and any current Municipal employee.

This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union.

DEPARTMENT: Anchorage Water & Wastewater Utility

HOURS OF WORK: Monday to Friday, 08:00 to 17:00

LOCATION: 3000 Arctic Boulevard

Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40.

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

The Billing & Analytics section plays a vital role in ensuring accurate and efficient utility service delivery through comprehensive financial, operational, and administrative functions. The position supports billing and revenue operations via financial oversight, cross-functional coordination, and data analysis. Key duties include bank reconciliations, internal audits, invoice preparation (notably with our online account management vendor), and maintenance of accounting records. The analyst manages all septic hauler operations, including collections and coordination with municipalities and agencies. Responsibilities may extend to budget support, contract administration, compliance, and required reporting. The role resolves billing and meter exceptions, manages contractual billing in the CIS, tracks billing rates and KPIs, and reports on operational metrics. It also involves handling outbound JVR notifications and helping expand IVR use. Additional duties include maintaining customer account data, processing billing adjustments, and supporting workflows and customer communications. As a liaison between internal teams and external partners, the analyst ensures timely, accurate, and compliant billing services. Perform other duties as assigned.

Minimum Qualifications / Substitutions / Preferences

High school diploma, GED, or equivalent, and five (5) years of experience in procurement, finance, administration support or similar administrative responsibilities.

OR

Associate’s degree in Accounting, Business Administration, Logistics, Finance, or similar discipline, and three (3) years of experience in procurement, finance, administration support or similar administrative responsibilities.

OR

Bachelor’s degree in Accounting, Business Administration, Logistics, Finance, or similar discipline, and one (1) year of experience in procurement, finance, administration support or similar administrative responsibilities.

Satisfactory background check which includes criminal, education, and employment history at time of hire.