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Product Owner I, Retail Experience
Reports To: Product Delivery Manager Functions Supervised: None Primary Functions: Product lifecycle management for branch, call center, operations and deposit products and services; experience design for end-users and support-users. Duties and Responsibilities:1. Experience design – work collaboratively across multiple business lines to create, deliver, and improve experience requirements for member and employee needs. 2. Product lifecycle management – Develop, maintain and execute upon 1–3-year
Alaska USASocial Media Strategist II
Reports To: Digital Marketing Manager Functions Supervised: None Primary Functions: Develop and maintain a comprehensive social media strategy that defines how social media marketing techniques will be applied to increase visibility and traffic across all Alaska USA business lines, products and services. Duties and Responsibilities: Responsible for content development plans and editorial calendar planning across all Alaska USA social media properties; recommending content types based on user
Alaska USATechnical Writer I, II, III
Reports to: Knowledge Management Officer Functions Supervised: N/A Primary Functions: Assist with the research, drafting and maintenance of manuals, departmental procedures and other resources related to all Retail Financial Services (RFS) operations. This includes, but not limited to, Member Service Center (MSC), Branches, and Operations. Assist in the timely completion of various projects critical to operations. Duties and ResponsibilitiesMaintain a working knowledge of credit union services,
Alaska USA