Position: EHR Trainer and Support Specialist
Pay Range: $25/hour
NextGen experts! This position is responsible for successful development and delivery of high-quality training and technical support services for all end users of the organization’s Electronic Health Record information system (currently NexGen). This role ensures that users develop skills to assist with adherence to procedures, gain maximum value from NextGen and meet organizational needs. This will be achieved through a combination of (but not limited to) the following; development of NextGen user manuals, curriculum development, support through in-person coaching and tutorials, execution of training sessions, webinars and workshops, participation in system upgrades, workflow observation and other duties as assigned. If you meet the qualifications, please send your resume to firstname.lastname@example.org.
- Bachelor’s Degree in healthcare, teaching, informatics, or a related field preferred; a combination of education and related work experience demonstrating ability to fulfill the functions of the position may qualify in substitute of degree.
- Experience using any NextGen module as a user, trainer, informaticist or analyst preferred.
- 3-5 years of experience using EMR/EHR software within the healthcare sector.
- 2-3 years proven experience with Customer Service, Customer Success, Software Training, or training experience and expertise.
- Must achieve NextGen Super User status within 3 months of hire
All qualified candidates who meet or exceed the above Position Qualifications or have relevant experience will be contacted.
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POSITION OPEN UNTIL FILLED