Services Sales Manager

Posted: 07/14/2019

At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location.; The Services Sales Manager will partner with the General Manager to drive the overall services culture within the location. He/she is accountable to achieving services sales plan for all services including copy and print, technology, subscriptions, and business services.; He/she will assist in the day to day operations, and work with the General Manager to develop overall store strategies and tactics and is expected to know how the store is performing relative to the services target/plan and will apprise the General Manager of results. Will articulate areas of opportunity and devise and execute an action plan to resolve. The person in this role also has accountability for driving the store’s overall sales training to ensure appropriate Office Depot and Office Max’s selling techniques are executed. This position develops talent, provides positive and constructive feedback, and appropriate coaching and counseling to associates. The person in this role will lead, motivate and inspire associates and foster a customer/client first environment resulting in a memorable and positive client experience; building customer retention, strong relationships, and brand awareness and loyalty.; The Services Sales Manager is also a “Key Carrier” and will be considered the Leader on Duty in the absence of other management.

The Services Sales Manager assists with the merchandising, operations and execution of store and company standards in addition to resolving both associate and customer relations’ concerns. He/she will proactively engage with customers to exceed their needs and work to generate revenue by driving a sales culture. Quickly builds ongoing customer/client relationships and becomes a trusted advisor. Partners with General Manager to execute on new business-related services and product launches and develop strategies to improve conversion and Average Order Value (AOV). Is as a Change Champion, supporting and initiating change.

Qualifications

 

High School diploma or equivalent; Bachelor’s degree preferred

Business, Marketing, Retail Management, or another related field preferred

Minimum two years of experience in retail, including management and/or supervisory in a sales driven, customer-oriented company. Sales experience in a services industry a plus.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!
Please apply at   https://jobs.officedepot.com/job/9534410/services-sales-manager/