Senior Sales Consultant - Technology
At Office Depot and Office Max, our Sr. Sales Consultant-Technology is a full-time role, and the person in this position will have ownership of the Technology & Tech Services areas. S/he will be responsible for engaging and providing an exceptional experience for customers requiring Technology products/services. S/he is expected to quickly build ongoing customer relationships and become a trusted advisor by utilizing advanced Technology product and services knowledge to meet customers’ needs.
The person in this role demonstrates a passion for the brand, technology products and services, and other products offered to our customers. S/he will utilize Office Depot and Office Max’s proven sales principles to proactively engage customers, in order to drive the sales of Technology Products or Services and properly assess customer needs to ensure satisfaction in every interaction.
The associate in this position is also responsible for the training of Sales Consultants, or other associates within the store regarding Technology products, selling behaviors, attachments and services. Additionally, s/he, will perform daily and weekly maintenance of the assigned area.
- Must be knowledgeable in the Technology area
- Must possess advanced selling skills
- Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
- Must be adaptable to a changing environment
- Must be able to coach and train others in a professional environment
- Possess excellent verbal and written communication skills
- Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
- Must possess ability to process information/merchandise through POS register system
- Positive and Engaging
- Action Oriented
- Integrity, Accountability & Trust
- Demonstrate passion for the brand, products, services and solutions offered to our customers
- Must possess a desire to continually develop personal selling skills and product knowledge
- Drive for Results
- Decision Quality