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Logistics Customer Service Representative

Customer Service Representative needed for a Trucking company here in Anchorage.

This position is responsible for providing customer service by monitoring and responding to customer requests, providing problem resolution, tracking cargo and assisting outside sales representatives.

Duties Include:

  • Operate safely in compliance with all established HSSE policies and procedures
  • Develop strong relationships with customers, answer questions while researching and resolving issues
  • Track and trace cargo and provide necessary information to customers
  • Inform customers of applicable policies, requirements, schedule updates and regulations related to shipment
  • Edit contact information in data base, create, run and audit various reports for internal and external customers
  • Assist with administrative duties relating to customer service
  • Work with cross-functional team members to provide quotes and billing corrections/inquiries
  • Other duties as assigned

 

Pay starting at $16.44-$19.50/HR depending on experience

 

Requirements:

  • Associates degree in logistics, supply chain management or related field
  • High school diploma or equivalent
  • 2-3 years’ experience in transportation industry customer service
  • Proficient with MS office-Word, Outlook and Excel
  • Background may be viewed
  • Drug free environment
 
Applicants never pay fees when applying with or or working for TDL Staffing
 
Begin your application online at www.tdlstaffing.com
Call our office for further information or with questions at 907-433-0890
EOE

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